Investing in an income property is exciting, and there’s a lot to consider—maybe some things you haven’t yet thought of. In this blog we answer some frequently asked questions from Ontario landlords to give you some peace of mind and help simplify your landlord real estate journey.

What’s the cost of property management services at TPM?

Every landlord’s situation is unique. Topromanage offers services that are tailored specifically to each client scenario, so you get exactly what you need from our team. If you’re curious about working with our team, complete the form and connect with us to get a quote today.

What’s the process/timeframe for placing a tenant?

It’s as easy as 1,2,3! First, we’ll connect with you within 24 hours of you reaching out to our team. Then, we’ll list your property within 48 hours. Once your listing is up and running, we are usually able to find and place a tenant within 3 weeks on average.

What’s the tenant screening process?

We run an extensive, comprehensive background check; checking references, contacting previous or current landlords, reviewing credit reports, and verifying employment/income. We don’t take chances with your property or investment. Every tenant we place has our personal stamp of approval as a qualified and trustworthy renter.

How are fees collected from the tenant?

We collect fees on a monthly basis, which are paid through a secure platform for landlord collection. It’s fast, and safe to use.

How often are you checking my property?

We complete quarterly inspections for every unit we represent. If we find anything to report, we’ll let you know right away.

What happens if there’s a maintenance issue on my property?

Your tenant will reach out to us directly, and we’ll communicate with them on your behalf. We’ll then refer you to reputable trades in our network who offer special rates, from plumbers to electricians.

What happens when there’s a rent increase?

We give tenants ample notice before rent increases, so the transition is seamless. We’ll notify the tenant 90 days before the rent increase, and again 60 days before the increase takes effect.

Who do I call in an emergency?

416.303.6537. Your property managers at Topromanage are always available, even after hours, for anything that might happen. We’ll answer your call and take care of the situation so you have immediate relief.

Looking for more landlord support? We’ve got you covered. Check out our landlord services or reach out to our team any time to get advice or to work with our team!

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